Frequently Asked Questions

Got questions about cacao water? You're not alone — it's one of the world's best-kept secrets and we're on a mission to change that. Everything you need to know is right here. Still curious? Drop us a message.

🌿 THE PRODUCT

1. What is cacao water?

Cacao water is made out of the juice of the cacao fruit — and it's nothing like chocolate.

Traditionally, cacao has been used almost exclusively to make chocolate, which only requires the seed (the bean) at the centre of the pod. The remaining 70–80% of the pod — including the pulp and the husk — is discarded.

The mucilage - the white structure surrounding the beans -contains the juice, a sweet, tropical, intensely flavourful liquid. CHULA captures this juice cold-pressed and blends it with triple-filtered water to create a deliciously hydrating, wild-tasting drink unlike anything you've had before.

Think: lychee, pineapple, pear, tamarind — and something entirely its own.

2. What does cacao water taste like?

Unexpected. In the best possible way.

Cacao fruit contains over 60 volatile aromatic compounds. This means the flavour is genuinely complex, and slightly different for everyone. Most people taste notes of lychee, pineapple, pear, or tropical flowers. What everyone agrees on: it's unlike anything they've had before.

3. What are the ingredients in C.H.U.L.A cacao water?

Cold-pressed Ecuadorian cacao juice (cocoa (Theobroma cacao L.) pulp juice) and Triple-filtered water

No added sugars*. No artificial colours or flavours. No preservatives.
*Contains naturally occurring sugars from cacao juice.

4. What are the health benefits of cacao water?

Cacao water is naturally rich in nutrients that your body actually uses:

🌿 Electrolytes — naturally occurring Potassium and Magnesium to support hydration and muscle function
☀️ Vitamins & Antioxidants — naturally present Vitamins C, polyphenols, and flavonoids

No added sugar, only 86Kcal per 296ml bottle.

5. Is there any sugar in C.H.U.L.A?

No added sugar — ever. Any sweetness you taste comes naturally from the cacao fruit itself.

6. How many calories are in CHULA?

Each bottle of 300ml contains only 86kcals.

 7. Is cacao water the same as cacao powder or hot chocolate?

Not at all. Cacao powder, cocoa, and chocolate are all made from the bean — the seed at the centre of the pod. CHULA is made from the juice of the fruit that surrounds those beans. It's a completely different part of the plant, with a completely different flavour and nutritional profile. Think of it like the difference between an olive and olive oil — same plant, entirely different story.

8. What is cacao mucilage?

Mucilage is the technical name for the white, pulpy flesh and juice that surrounds the cacao beans inside the pod. It's sweet, fragrant, perishable, and packed with nutrients. Because it ferments quickly after the pod is opened, it has historically been left behind at the farm — most people outside cacao-growing regions have never tasted it. CHULA cold-presses this juice and captures it before it's lost.

9. Is cacao water caffeinated?

Cacao naturally contains small amounts of theobromine — a mild, slow-release stimulant that is gentler than caffeine and found in the cacao fruit. The amount in CHULA is naturally occurring and low.

10. Is CHULA vegan?

Yes. CHULA contains cold-pressed cacao juice and triple-filtered water. It is 100% plant-based, vegan, and free from any animal-derived ingredients.

11. Is CHULA gluten-free?

Yes. CHULA contains no gluten-containing ingredients.

12. Is CHULA suitable during pregnancy?

CHULA is made with natural ingredients with no artificial additives. However, cacao naturally contains theobromine. If you are pregnant or have specific dietary concerns, we recommend consulting your GP or midwife before consuming.

13.What is the difference between cacao water and coconut water?

Both are natural, hydrating drinks with naturally occurring electrolytes — but they come from completely different plants and taste nothing alike.

Coconut water is the clear liquid from inside a young coconut. Cacao water is the juice of the cacao fruit — far more complex in flavour, with over 60 aromatic compounds.

🛒 BUYING & DELIVERY

14. Where can I buy C.H.U.L.A?

Order online at chulafoods.com — UK-wide delivery.

We will keep this page updated as we expand into food markets, independent stockists, and retailers — so watch this space.

15.  What are the delivery options?

For 4 pack order we utilise 48hours delivery with Royal Mail; for larger order we utilise next day delivery through DPD.

Orders placed before 2pm are dispatched the same day.

16. Do you deliver outside the UK?

We currently ship within England, Scotland, and Wales only. We are working on expanding delivery — join our fanlist to be notified when your region is available

17. Can I order CHULA as a gift?

Absolutely. Order directly to any UK address at checkout. A personal note option is coming soon — in the meantime, contact us at ana@chulafoods.com and we'll make it special.

18. How should I store CHULA?

CHULA tastes best cold — straight from the fridge.

Unopened bottles can be stored at room temperature as long as they're kept below 25°C. Once opened, keep refrigerated and consume within 3 days.

19. What is your returns policy?

If your order arrives damaged, contact us at ana@chulafoods.com with a photo and we'll replace it immediately. For change-of-mind returns, contact us within 14 days of receiving your order.

20. Are there other CHULA products coming?

Yes — cacao water is only the beginning. CHULA's mission is to unlock the full potential of the cacao pod. Join our fanlist to vote on what we launch next and get first access before anyone else.

🤝 TRADE & STOCKISTS

21. Can I stock CHULA in my store, café, or restaurant?

Yes — we'd love to talk. CHULA is a great fit for premium health cafés, independent retailers, gyms, and as a cocktail mixer for bars and restaurants.

Please contact us at ana@chulafoods.com and a member of the team will be in touch to discuss your needs.

22. Do you offer wholesale pricing?

Yes. Contact us at ana@chulafoods.com for our trade pricing sheet.